All sales are final, no returns.
On the rare occasion that a plant is damaged in transit, we usually only need a photo of your package to help out. We will be adding a winter insurance option to the checkout process to ensure a replacement is sent to you if the cold has damaged any of your items.
All of our items (local and national) will be hand packed by one of our experienced team members. Everyone at PRINTWOOD owns and collects plants, and is familiar with the best practices to ensure they arrive safely to you. We try to use sustainable packaging materials and encourage recycling for any materials you do not keep from your package.
Due to regulations on customs, we can only ship plants to the lower 48 states at this time.
We will use heat packs in the winter months to give your plants some extra warmth for their journey.
LOCAL PICKUP & DELIVERY
We offer local pickup & delivery to the greater San Diego, CA area. To be eligible for local delivery, you need to have over $50 in your cart. We offer free local delivery for all orders over $150. Local pickup is free for all San Diego residents.